In 1990, Peter Salovey and John D. Mayer described emotional intelligence as “a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action”. Though it’s a relatively new concept, it became popular so fast. Leaders, professionals all quickly concluded that high EQ can lead to personal, professional, and business success.
In business, high-EQ people have become desirable to employers due to the service they enjoy. A study involving over 2,600 hiring managers reports that 71% of managers value high EQ over high IQ. A high EQ helps in decision-making and stress management. It helps individuals to understand their emotional state, the emotions of others and they must be able to selectively utilize that understanding to make proper decisions.
Suppose A leader noticed that one of his team member’s performance is not getting as expected. Then he tried to correct the team member. The member became defensive and reacted in inappropriate ways. The leader needs to invoke his EQ to defuse the anger and frustration of his team member. He also has to ensure that the subordinate understands what he asked of them. For handling a situation like this needs to be emotionally intelligent. Cause people having higher EQ keep their emotions in check and can discuss sensitive issues thoughtfully and maturely. They are empathetic to teammates and react accordingly. They are capable of resolve conflict effectively.
Emotional intelligence is that remaining puzzle piece without which ONE may never reach his fullest potential. Statistics show that 90% of high performers are high in EQ. We need to keep in mind that EQ is not something we get genetically. Emotional Intelligence can be learned and taught. So, ONE can develop this skill to be successful in his life
Israt Haque Zarin
Content Development Team